PassPORT’s direct address is https://www.ft-passport-il.com/
PassPORT is a free web portal developed by First Transit for use with
PassPORT is available 24 hours a day, 7 days a week, 365 days a year and there is no limit on the number of transactions allowed. PassPORT allows Providers to organize and access Participant information and there is no waiting to talk to a Customer Service Representative.
For first time users:
Please watch the PassPORT Tutorial Videos.
Supplemental information and step-by-step instructions can be found in the PassPORT manual here.
To create a PassPORT account:
- Click on the “Request a New Account” link on PassPORT’s front page.
- Enter the information requested. Once you select a Provider type, you will be asked to enter your Medicaid Provider ID. This is the 12-digit number you use to bill Illinois Medicaid.
- Click on the “Submit request” button. You will receive a response by email.
In case of