HFS Links
For billing or payment information, please contact the HFS Billing Department at (877) 782-5565, options 1, 2, 4, 4
If you are interested in becoming a Non-Emergency Transportation Provider you may review the following:
- HFS Transportation Services Provider Handbook
- HFS Medical Provider Handbook – Chapter 100
- Illinois Department of Healthcare and Family Services’ Homepage
- IMPACT – Online Enrollment
For provider notices and bulletins containing pertinent information for participating providers for medical services provided or for claims submitted for reimbursement, please visit:
You can also subscribe to receive e-mail notification when a new Provider Notice has been posted to the HFS website by using the following link:
Safety Training Certification Requirement
Under Public Act 95-501 and Administrative Code 89 Ill. Adm. Code 140.490(f), all providers of non-emergency
A list of certified safety training providers is maintained on the Department’s website.